Warranty
Warranty Policy: Motorcycles
SUZUKI MOTORCYCLE offers warranty for Suzuki Motorcycle models manufactured in its plants and sold through its authorized dealers. Suzuki Motorcycle reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 10,000 kms whichever occurs earlier of its operation.
Condition of Warranty -
The warranty coverage for Products will be valid only if the following are availed & followed:
- All Free Services as per the given schedule.
- All Paid Services as per the given schedule.
- Maintaining the service record given in the Owner’s Manual duly signed by Suzuki authorized dealer for each free and paid service availed.
The claim for ex-change (or) repair of parts shall be considered only when:
- Customer ensures that immediately upon the discovery of the defect he approaches the nearest Suzuki authorized dealer with the affected motorcycle. The expenses if any for bringing the affected motorcycle to Suzuki authorized dealer has to be borne by customer only.
- Customer produces the Owner’s Manual in original, to enable Suzuki authorized dealer to verify ownership & service record.
Warranty claims in respect of proprietary items like Tires, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and Suzuki shall not be liable in any manner to replace them.
However Suzuki authorized dealer will give full assistance in taking up the claims with respective manufacturers.
Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc. though claimed through Suzuki are subject to the acceptance of the respective manufacturers.
Suzuki reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by Suzuki.
Warranty Claims will only be handled through Suzuki authorized dealers & will not be entertained directly by Suzuki at all.
Suzuki undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at Suzuki authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.
Limitation of Warranty -
Warranty is not applicable to :
- Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor/Fuel injector cleaning , Wheels, Brakes and Clutch adjustments as well as any other normal adjustments.
- Normal service wear and tear items (i.e.) Brake Shoes, Brake Pads, Shims / Fasteners, Drive Chain, Sprockets, Clutch Plates, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bulb.
- If recommended Engine Oil/Lubricants are not used or if they are not replaced at the recommended interval.
- Use of non- genuine parts (or) accessories not approved by Suzuki which affects the performance and reliability of the motorcycle.
- Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol/fuel.
- If any of the free or paid service is not done as per schedule, the warranty tends to stand void.
- Parts of the vehicle have been subjected to misuse, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by Suzuki on their motorcycles.
- Parts of the motorcycle getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollution.
- Motorcycle used for any Competition (i.e.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. Suzuki undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts.
- Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki motorcycles.
- Consumables like Engine Oil, TFF Oil , Grease etc. used for the warranty repair are not covered under the application of the warranty.
- The company is not liable for any delay in servicing due to reasons beyond the control of the company or any of Suzuki authorized dealer.
Suzuki reserves the right to make any changes in the design or to add any improvement(s) on the motorcycle at any time without incurring any obligation to make the same on the motorcycle previously supplied (or) sold /manufactured. Also the conditions of this warranty are subject to alterations without any notice. This warranty is the entire written warranty given by Suzuki for your motorcycle, and no employee, Suzuki authorized dealer (or) other person is authorized to extend or enlarge the terms of warranty.
Decision regarding warranty settlement shall be taken by Suzuki and shall be final and binding on all concerned.
Warranty Policy: Scooters
SUZUKI MOTORCYCLE offers warranty for Suzuki Scooter models manufactured in its plants and sold through its authorized dealers. Suzuki Motorcycle reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts of Scooters which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 10,000 kms whichever occurs earlier of its operation.
Condition of Warranty -
The warranty coverage for Products will be valid only if the following are availed & followed:
- All Free Services as per the given schedule.
- All Paid Services as per the given schedule.
- Maintaining the service record given in the Owner’s Manual duly signed by Suzuki authorized dealer for each of Free and Paid services availed.
The claim for exchange (or) repair of parts shall be considered only when:
- Customer ensures that immediately upon the discovery of the defect he approaches the nearest Suzuki authorized dealer with the affected Scooter. The expenses if any for bringing the affected Scooter to Suzuki authorized dealer has to be borne by customer only.
- Customer produces the Owner’s Manual in original, to enable Suzuki authorized dealer to verify ownership & service record.
Warranty claims in respect of proprietary items like Tires, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIPL shall not be liable in any manner to replace them. However Suzuki authorized dealer will give full assistance in taking up the claims with respective manufacturers.
However Suzuki authorized dealer will give full assistance in taking up the claims with respective manufacturers.
Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through Suzuki are subject to the acceptance of the respective manufacturers.
Suzuki reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by Suzuki.
Warranty Claims will only be handled through Suzuki authorized dealers & will not be entertained directly by Suzuki at all.
Suzuki undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at Suzuki authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.
Limitation of Warranty -
Warranty is not applicable to :
- Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Injector cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments.
- Normal service wear and tear items (i.e.) Brake Shoes, Brake pads, Shims / Fasteners, Clutch shoe, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bulb.
- If recommended Engine Oil/lubricants are not used or if they are not replaced at the recommended interval.
- Use of non-genuine parts (or) accessories not approved by Suzuki which affects the performance and reliability of the scooter.
- Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol/fuel.
- If any of the free or paid service is not done as per schedule, the warranty tends to stand void
- Parts of the vehicle have been subjected to misuse, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by Suzuki on their Scooters.
- Parts of the Scooter getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollutions.
- Scooter used for any Competition (i.e.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. Suzuki undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts.
- Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki Scooters.
- Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.
- The company is not liable for any delay in servicing due to reasons beyond the control of the company or any of Suzuki authorized Dealer.
Suzuki reserve the right to make any changes in the design or to add any improvement (s) on the scooter at any time without incurring any obligation to make the same on the scooter previously supplied or sold/manufactured. Also the conditions of this warranty are subjects to alterations without any notice. This warranty is the entire written warranty given by Suzuki for your Scooter, and no employee, Suzuki authorized dealer (or) other person is authorized to extend or enlarge the terms of warranty.
Decision regarding warranty settlement shall be taken by Suzuki and shall be final and binding on all concerned.
PRE-TRIP OR POST-SLUMP SAFETY CHECKS
ENGINE OIL
KEY CHECK: Is it very dark? Visual inspection.
KEY CHECK: Is oil levels correct? Visually inspect.
KEY CHECK: Are there any oil leaks? Visually check over the engine and on the ground.
We recommend replacing your oil every 6000klms for modern road bikes or at least once a year to keep your engine clean. Regular oil replacements reduce wear and tear on expensive engine parts.
NOTE:
- Never mix oils when topping up.
- Always use the oil recommended by the manufacturer.
CHAIN & SPROCKETS
KEY CHECK: Is the chain rusty? Visual inspection.
KEY CHECK: Is the chain loose? Manually move chain.
KEY CHECK: Does the chain make a noise? Audial inspection.
Chains should be lubricated lightly every 500km and cleaned and adjusted as needed. More frequently if you have been riding in the rain or on dirty roads.
FUEL
KEY CHECK: Does the fuel have a funny smell? Use your nose.
KEY CHECK: Have you left it sitting idle for extended periods of time?
KEY CHECK: Is your bike running rough? Awareness.
Fuel goes off after periods of inactivity. If you have let your bike sit for a season or two or for more than 6 months, you will need to remove all fuel from the system and tank, flush and replace with fresh fuel.
This can be done by our specialist mechanics along with a full safety check to get you back on the road with confidence. We also recommend having full post-slump inspection. Post-sump is anytime you leave your bike idle for extended periods of time. See the document for post-slump maintenance.
BATTERY
KEY CHECK: Is your bike cranking slowly all of a sudden? Awareness.
KEY CHECK: Does your bike have trouble starting? Awareness.
KEY CHECK: Is the battery is more than 3-4 years old? Check paperwork.
Infrequent use, cold weather and your batteries age, all affect starting and reliability.
COOLANT
KEY CHECK: Is your bike overheating? Visually monitor temp gauge, temp light or engine light.
KEY CHECK: Check the level of the reservoir. Visual inspection.
KEY CHECK: Is your bike using more coolant than normal? Visually inspect & monitor.
KEY CHECK: Do you notice any coolant leaks? Visual inspection.
If it is low, it will need topping up – make sure you use the same coolant or water if in a pinch. If your bike has been running hotter than normal, you need to check this immediately. Overheating can cause the engine to seize, resulting in costly repairs.
Coolant should be replaced every 3-5 years, or according to the service schedule for your bike.
You should check coolant levels monthly and book it in to have any concerns remedied straight away.
NOTE:
- Never mix coolants when topping up.
- Always use the coolant recommended by the manufacturer.
TYRES
KEY CHECK: Check air pressure. Inspect with a quality air pressure gauge.
KEY CHECK: Check for wear. Visual inspection.
KEY CHECK: Check for cracking. Visual inspection.
This should be done regularly, especially if you do a lot of kilometers.
If you notice your tire pressures are going down, you need to get this checked out. It can be a sign of a faulty valve or a leak in the tire from damage or puncture. A small loss of 1-3 psi a week is regarded as normal, so add air when necessary.
Tires should also be checked for wear and cracking. Cracking can be a sign of an aging tire degrading or due to regular wear and tears. In either case the tire should be replaced immediately.
BRAKES
KEY CHECK: Do they feel soft? Awareness.
KEY CHECK: Is the fluid low? Visual inspection.
KEY CHECK: Is the fluid discolored? Visual inspection.
KEY CHECK: Is the material on brake pads low? Visually inspect.
KEY CHECK: Are there any brake fluid leaks? Visually inspect over the bike.
These are all important checks and indicators for the health of your braking system and your personal safety.
It is important to get these checked by a professional if you have any concerns and have them rectified immediately.
LIGHTS/ELECTRICS
KEY CHECKS:
- Head light (high & low beams). Visual check.
- Tail light. Visual check.
- Front/brake lights. Visual check – Front & Rear.
- Indicators. Visual check.
- Number plate light. Visual check.
- Side stand switch. Start check.
- Clutch switch. Start check.
You should not be able to start the bike with the side stand down and engine in gear.
You should be able to start your engine, with the side stand up, and in gear with the clutch held in.
Our Commitment to You
Suzuki Barayan Motorcycles have fully qualified and certified mechanics specializing in all aspects of motorbike maintenance and repairs.
All work is guaranteed and performed according to the manufacturer’s recommendations.
We only use quality parts and oils.
